myRewards - loyalty program for e-commerce customers

Learn more about the benefits of Loyalty Program

Persooa's dedicated and unique Loyalty Program is the perfect solution for the ecommerce industry that integrates and leverages the power of marketing automation along with AI. With myRewards you will build long lasting and stable customer relationships by increasing Customer Lifetime Value (CLV) with guaranteed first results in as little as 90 days. We implement a loyalty program in your business and tailor it to your needs, so you can improve the effectiveness of your marketing efforts and increase business profits.

Loyalty points

Automated management of points awarding
Adjusting the points program
Monitoring and activation of points
Points expiration management

Rewards management

Reward exchange system
Presentation of available rewards
Online & offline collection of rewards
Use of discount strategy
Support of sustainability activities

Hierarchy of statuses

Track progress toward status
Managing status privileges
Motivating the attainment of higher status
Reactivation campaign for higher status holders

User Panel

Access to the user panel
Presentation of history in the loyalty program
Promoting product groups with higher point values
Personalized product recommendations

Offline integration

Offline store synchronization
Offline store rewards
Unified shopping experience
Analysis of shopping behavior

FREQUENTLY ASKED QUESTIONS

What features of loyalty points can be used to improve the effectiveness of marketingactivities?

Emails with information about activated points encourage customers to return to the store. They can include product recommendations or rewards that the customer can earn for the points they have collected.
Profiling surveys and forms to collect marketing consent in exchange for loyalty points.
Assigning higher point values to high-margin or first-price products as part of a margin enhancement strategy.
Assigning higher point values for purchasing products in sets or for matching complementary products as part of a strategy to increase average basket size.
Assigning higher point values during a specific time period, such as a holiday or slow season.
Assigning higher point values for completing orders after shopping cart abandonment.
Reactivating a user who has unused points and is about to be deleted - an email message with a recommendation of products and rewards to collect.

What rewards management features will increase customer loyalty?

Implementing a discount strategy by offering rewards for points in the program.
Running a dynamic pricing campaign on the product page, where we recalculate the price based on the rewards that can be claimed.
Exchanging points for rewards that are in stock.
Redeeming points for sustainability rewards, such as supporting a charity, tree planting, rainwater harvesting, or even a reusable shopping bag.
Reminding users of rewards they have received but not used, such as a discount code, to encourage them to make more purchases.

How can status hierarchy functionality increase customer LTV?

Increasing customer lifetime value by motivating them to achieve higher status and the privileges that come with it.
A reactivation campaign for people with higher status to enjoy privileges along with product recommendations or rewards.

How can user panel functionality help improve the customer experience?

Banners promoting product groups with higher point values.
Unifying the shopping experience and offline and online promotions as part of an omnichannel strategy.
Analyzing offline and online shopping behavior to gain a broader customer context.
The ability to present the in-store associate with product recommendations or promotions that may be of interest to the customer.